BDC Service Representative
Service BDC Representative At Competition BMW, we believe our associates are our greatest asset.
If you are looking for a career with an extraordinary company, Competition BMW is the perfect career choice.
In this role, you will handle inbound service calls and make outbound calls to our customers regarding the repair and servicing of their vehicles, scheduling service appointments, and notification of vehicle recalls and overdue service.
Benefits:
Medical and Dental 401K Plan Growth opportunities PTO and Paid holidays Career Development
Responsibilities:
Make outbound and receive inbound customer calls and establish follows-up with service appointments Respond quickly to the internet, phone, and live chat inquiries using email, phone and live chat scripts and templates Follow up with leads that are not ready to make an appointment or no-show Utilize dealership-specific service-related software Make schedule vehicle service appointments for customers and answer questions regarding vehicle service-related issues Be friendly, professional, courteous, and efficient when working with all customers and employees Previous roles based on strong customer service experience Dealership experience preferred Must have strong computer skills Desire to make goals and sell PI226967078 Recommended Skills Customer Service Friendliness Sales Telephone Call Reception Management Instant Messaging Estimated Salary: $20 to $28 per hour based on qualifications.
If you are looking for a career with an extraordinary company, Competition BMW is the perfect career choice.
In this role, you will handle inbound service calls and make outbound calls to our customers regarding the repair and servicing of their vehicles, scheduling service appointments, and notification of vehicle recalls and overdue service.
Benefits:
Medical and Dental 401K Plan Growth opportunities PTO and Paid holidays Career Development
Responsibilities:
Make outbound and receive inbound customer calls and establish follows-up with service appointments Respond quickly to the internet, phone, and live chat inquiries using email, phone and live chat scripts and templates Follow up with leads that are not ready to make an appointment or no-show Utilize dealership-specific service-related software Make schedule vehicle service appointments for customers and answer questions regarding vehicle service-related issues Be friendly, professional, courteous, and efficient when working with all customers and employees Previous roles based on strong customer service experience Dealership experience preferred Must have strong computer skills Desire to make goals and sell PI226967078 Recommended Skills Customer Service Friendliness Sales Telephone Call Reception Management Instant Messaging Estimated Salary: $20 to $28 per hour based on qualifications.
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